Monthly Archives: October 2011

One great benefit of being in the training field is that I come in contact with many successful business owners and managers. Some of their stories are truly remarkable. To reach the levels of both sales volume and longevity that … Continue reading →

In many flooring businesses, it seems that sales personnel are too often operating without knowing where the “goal line” is. Imagine a football player who is running with the ball down the side line not knowing how far he has … Continue reading →

There is a saying “if written directions alone would suffice, the library wouldn’t need to have the rest of the school attached”. This should serve as a clear reminder to all in management who are guilty of directing novice staff … Continue reading →

There is a saying that one should “never confuse activity with results”. We all know someone who is just “busy, busy, busy” all day long, but at the end of the day they never seem to have gotten much accomplished. … Continue reading →

When my daughter was young, my wife insisted that she eat at least three bites of everything that she was served for dinner. She did this partially out of principle, but largely to ensure that she was getting a balanced … Continue reading →